I simply refinanced for the an alternative financing and since I’d several various other loans – a home loan and you can a beneficial HELOC – which have DOCFCU it absolutely was sometime problematic workouts the latest strategies towards this new bank oftentimes
“I was an associate for many years and you may recently refinanced my mortgage with DOCFCU. There were a couple women in the borrowed funds office one made me immensely and kept me personally cutting edge every step of your way. There are specific challenging activities along the way (which was expected) and i had particular technical difficulties, on my prevent, into the entry some of the necessary documents. Cecilia took the full time to visit far above to help me personally which have the individuals situations. Both ladies (Cecilia and Cindy) are great possessions towards providers. Its perseverance and you will customer care is actually stellar, and i won’t think twice to have fun with DOCFCU for my upcoming financial demands.”
“I want to complement Octavia. Octavia is actually constantly quick, educated, and you can obvious in reaction, if you are getting elite and you will polite regarding either trying to techniques. We thoroughly appreciated coping with the lady. We enjoy coming extra business with DOCFCU and stay a happy affiliate.”
“We payday loans Ohio titled DOCFCU applying for information on that loan. Whenever Denzel replied the telephone, We understood however pay attention without racing me personally from the cell phone. He had a determination to simply help. I said the nature from my personal label. Denzel told you he’d research and have now right back with me. They grabbed less than an hour to have your for an enthusiastic respond to. He’d the specific file i therefore seriously necessary. My husband and i are grateful to possess your!! He could be top-notch, most educated and kind.”
“A great customer service by DOCFCU class user! I was in the process of to invest in a unique vehicles and you will got priceless information by the Jasmine, Member Service Representative, on what could well be required of myself. She are really diligent and professional. She provided me with the girl head recommendations however, if I had even more questions. DOCFCU is really fortunate to own Jasmine on the class.”
Tamica is actually very helpful, provided me with some great recommendations, and you will handled the loan during the a fast and efficient trend, maybe not my personal common knowledge of banking companies and you can financing
“Outstanding customer service because of the DOCFCU associates Jasmine and you may Adrianna. These people were lovely, courteous, tenacious, knowledgeable, and you can top-notch. It’s been extended since i have caused instance outstanding customer care positives. It did vigilantly to address and fix people and each question I had. I am thus glad become an integral part of DOCFCU and you may to understand my personal banking factors are being treated from the such an excellent great class.”
“I had simply most professional service of Tamica, the mortgage Manager who addressed my personal instance. Thus, thank-you and you will Tamica considerably. Im certain to share with it facts to my loved ones and you may family.”
“Residence is Here – Thanks Service out-of Business FCU! We did not do which instead your, and then we could not become happy! Many thanks for their service, diligence, and you will work in kissing home feel our house.”
“We would like to fairly share our fancy for the advice i gotten the other day of Lisa M. She called us on the a good forged check that is cashed from our account and you will promptly fixed the situation. I planned to commend this lady expert commitment to great customer support.”
“I am very thankful to Carina and you may Octavia, and so happy by its relationship and you can reliability. They proactively reached over to help me to decide a simple solution to assist score my HELOC cash in for you personally to buy the task you to must be done in the house in order to be ready for us to transfer to. Thanks, Evan, having top such as for instance a beneficial party!”