Detroit: When motor shows go bad, they go very bad

These are my pants. There's a reason you are seeing them.

There’s a reason you are seeing my boxers here

Those are my pants. They are hanging to dry in my hotel bathroom. I’d been wearing them for 48 hours prior to the hobo style washing in a sink – and they perfectly sum up my first Detroit Motor Show experience.

It all started so well – a comfortable BA flight out of Heathrow, tasty beef dinner, lots of legroom and a few hours kip.

Then we got to America. If you’ve never been to the States, the queue at immigration will come as a shock. It’s like Alton Towers without the happy ending. Some would think they don’t really want you to come in. What’s that? They don’t? Oh, that explains the hour-and-a-half wait to have our passports stamped then…

The hold-up put our connecting flight from Chicago to Detroit in peril. We flustered. We ran. We were met by a very kind man who said he’d take our bags and promised to get them on the flight.

And that he did. All of them bar mine and one other motoring hack. My colleague was fortunate – his made the next flight. His pants were safe viagra in griechenland. Mine? Not so much.

I remember having one of these. Those were good days.

I remember having one of these. Those were good days.

American Airlines’ baggage claim department was a busy place. It should’ve rung the alarm bells. It didn’t.

I trusted the lady when she said it’d be here the next day. I even relaxed and laughed about it on the way to our hotel. If only I’d known.

After a trip back to the airport the following morning – the morning of the press day of the show I’d come out here to cover – we hit a brick wall.

Not literally, that would’ve made my day even worse. Nope, this brick wall was called Joan – and Joan, it seemed, wasn’t having much luck with a computer.

‘Well, Mr Barr-gort,’ she said. ‘I’m awfully sorry but we can’t seem to find your case in the system. It’s not showing on my screen.’

Oh. Ok. That’s not good.

‘Nope, not good at all – have a nice day!’

Have. A. Nice. Day. Seriously Joan?

God Bless America. Just not American Airlines.

God Bless America. Just not American Airlines.

A trace is put out for my missing case (whatever that means) and I’m told to wait by the phone.

With a show to cover, I decide to head back to Detroit and hope my fermenting socks, two-day old t-shirt and Converse trainers make me look California car designer cool and the pong will help clear a path to the cars.

The enforced trip back to the airport at least offers me the chance to see some of Detroit. Or what’s left of it.

The driver takes a detour through some of the more run down suburbs and it’s like a scene from the blitz. Block after block of derelict buildings, many burnt out by angry residents trying to drive out drug dealers.

‘See that street down there,’ says John, who is carefully manoeuvring our Lincoln around huge potholes. ‘If you walked down there at night you wouldn’t come out the other side. There were two shootings there last week.’

Is it really that bad? I ask him.

‘You better believe it. There are many parts of Detroit that aren’t safe to walk around during the day, let alone at night. Shootings are common, muggings even more so. You wouldn’t be safe.’

And this wasn’t bravado. This was John being honest. Over coffee and sticky apple fritter ‘donuts’ he tells me how the city has changed in the 48 years he’s lived here. From the boom days when the car business was good, to the dark days of recent years.

The population of the city has shrunk from 2.5million to just 700,000 – and with the amount of empty houses around you can well believe it. The most people I see are gathered outside a homeless shelter.

John adds: ‘It’s a huge shame – I love this city – but the best thing for it now is to bulldoze it and start over again. These suburbs are lost.’

Inside the Detroit show halls you wouldn't guess the levels of desperation of some  people outside

Inside the Detroit show halls you wouldn’t guess the levels of desperation of some people outside

SHOW TIME

All this heartache isn’t apparent in the show halls. Car companies put on the glitz. Kelly Rowland sings badly at the launch of a Mercedes and American cheese is spread liberally over all the staged car launches.

Inside the cars are the stars – and the sheer volume of important models showing their faces here for the first time shows how important Motor City is still regarded.

After a day of sweating under the lights, my socks need a press pass of their own. I sneak away with Kia’s press chief, Steve Kitson, (my host for this trip) who’s found a shop where I can buy some clothes.

A block away from our hotel in Dowtown Detroit is Showtime – a shop I can only describe as Burtons on acid. The store’s tagline (yes, it has one of those) is ‘Dressing bands and entertainers since 1989’ and it’s like I’ve stepped into Ozzy Osbourne’s dressing room.

Mad leather jackets with tassles, shirts even James May would describe as ‘gaudy’ and shoes covered in fur are among the more conservative offerings. And there are no pants. Or socks.

Owner Dan can’t believe his luck. He kits me out with jeans which I try on as a man plays guitar and sings soulful tunes for my benefit alone. It certainly beats piped-in Justin Bieber in a sweaty Topman changing room.

James May's wardrobe department would have had a field day...

James May’s wardrobe department would have had a field day…

I’ve never laughed so much shopping for clothes in my life. Dan takes great delight in picking me out the most hideous shirts known to man. One even had leather cuffs and collar…

‘Slash comes here for his clothes,’ says Dan.

Is Slash blind? I ask.

‘Nah man, we’re bad ass here. I’ve got customers who come all the way from Vegas for this stuff,’ says Dan.

I don’t have the heart to ask for a plain white t-shirt. I pick the more conservative offerings he serves up and hand over my card.

A card which 24 hours later the bank cancels as it thinks it was fraudlent. Brilliant.

‘If you call me tomorrow I’ll drive you to a dollar store and you can get some socks,’ adds Dan. ‘I don’t open until 12pm so will be more than happy to.’

I take his number and thank him.

Think what you like about Detroit – with people like Dan, their huge personalities, big laughs and humbling generosity still around, I’m pretty sure there’s some light around the corner for Motor City yet.

Right, I’m off to wash my socks.

Video praise email – and Ford’s response – will warm your cockles

xduo-590.jpg.pagespeed.ic.wvn_aXNmXlWhen you produce videos for internet consumption you’ve got to be prepared for a little bit of abuse.

And of course, by a little bit, I mean a steady stream of bitter, angry, twisted comments from keyboard monkeys the world over.

However, every now and again, something happens, something that makes all the abuse worth it.

And that’s exactly what took place over the Christmas break.

Checking my emails, I found the following from a YouTube viewer who had tracked down my email address to send me this:

Screen Shot 2014-01-02 at 14.40.16

Shocked and delighted at someone taking the time to send us a positive comment about a video we produced, I sent it on to the Ford press office.

I was sure they’d like to see that it was worth letting Jon and I play around with my XR2 and their new ST at the launch of their new car for a video after all.

A few hours later came the following reply from the Ford team – maybe it was the festive spirit, maybe it wasn’t, but whatever it was it was still a thoroughly nice thing to do.

Here’s what they said:

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I emailed Tim today (my first day back in the office) to thank him for getting in touch – and I told him how unusual it was for someone to send us a nice comment.

I explained the move by Ford was a very unusual one and he should snap them up on their very generous offer.

Turns out he’d already done exactly that…

Screen Shot 2014-01-02 at 14.49.10

In a world where internet commentators are so ready to dish out abusive comments, a story like this one makes a nice fuzzy-feeling change.

Here’s the video Jon and I produced of my Fiesta XR2 and the Ford Fiesta ST last summer. Apologies in advance for the mad hair… I was overdue at the barbers by about three months.

Enjoy.

Blackball Media’s video team are available to hire. Contact us on (023) 9252 2434 or email us here for a bespoke quote and some friendly advice.

Secretly filming A-list celebrities for Attitude Magazine

Screen shot 2013-12-21 at 11.07.05Blackball Media’s video department doesn’t just do cars… they can turn their hand to all manner of things, as this video clearly demonstrates!

We were asked to capture the Attitude awards late last year on film which included celebrity red carpet interviews and a series of secret interviews with some of the biggest stars in the world.

One of which was none other than Michael Douglas, whose acceptance speech we filmed secretly in London a few weeks before the event.

Blackball Media produced a series of videos for Attitude after the event. The main one being this showcase of the night.

If you need video support for your event, contact us via the website here, or call (023) 9252 2434.

New Video: We produce showcase for Trackstar product

Screen shot 2013-12-21 at 10.40.40Blackball Media has produced a video explaining how tracking product Trackstar from Trafficmaster works.

We were commissioned to produce the two-minute film to show off the benefits of the system and explain to customers how it works.

Nigel Swan, head of video for Blackball Media, was in charge of the project. He said: ‘The Trackstar system is very clever but this video wasn’t without its challenges. We weren’t allowed to show what the device looks like or where exactly it is installed, as this could give thieves a heads up, so we had to be very careful.

‘We also had to source a police car for the shoot. Our friends at Mitsubishi helped there which we’re very grateful for. I think the video works really well and is a perfect showcase of how the product works.’

You can watch the video below.

If your company needs a video to showcase a product, get in touch with us for a competitive quote via email through this website here or call (023) 9252 2434.

Trackstar – Vehicle Manufacturer Approved Stolen Vehicle Tracking from Blackball Media on Vimeo.

We’re looking for a video editor to join our growing team

Video logoSteven Spielberg? Pah! James Cameron? Not good enough. We’re looking for the next BIG thing in video editing. And we don’t mean tall people. We mean an FCPX level software.

If you know Final Cut well enough to cut together a Gladiator sequel in your lunch break or could create a rival to Wall.E in After Effects during EastEnders, you’re in luck.

Blackball Media’s growing video department is looking for a keen Mac maestro to manoeuvre a mouse and tap at a keyboard to create videos that will make our clients pass out with joy.

We’ve picked up some exciting video contracts for 2014 which will keep our new video editor rather busy. Ranging from car reviews to documentary style talking head advice videos, these will need to be produced at a steady rate – to a consistently high standard.

Based in our Gosport office, this role would suit a graduate who wants to work with some of the biggest car brands, content channels and household names in the UK.

Shooting cars is one of the best jobs in the world – they’re exciting, they’re beautiful and when they’re captured right, they’re captivating on film.

Your work will be seen by millions of people and not only will you work with a cracking team, but you’ll be challenged every day to produce the best original viagra 100mg.

We need our video editor to have the following:

  • Final Cut Pro 7 and 10 expertise
  • After Effects knowledge would be useful
  • Full driving licence
  • Passion for cars desirable, but not a necessity
  • Experience shooting with a DSLR
  • Experience shooting films and editing

If you think you’ve got what it takes to impress, send a CV, covering email and a link to your show reel to [email protected]. Applications close January 6.

We’ve been banned from driving Vauxhalls. Shame.

Review not coming any time soon
Review not coming any time soon

I need to make an apology to all our readers who were desperate for a review of the Vauxhall Corsa Sting 1.3CDTi 16v 75 ecoFlex 3dr… because it’s not going to happen.

Equally, if you were scouring our websites – and I know you were – looking for our thoughts on the Vauxhall Insignia SE 2.0 CDTi 120 ecoFlex Start/Stop 5dr, you’ll also be disappointed.

Why? Well, I’m very sad to announce that the Vauxhall press office, the keepers of the keys to some of the most riveting cars on sale (have you spotted any sarcasm yet?) have banned us from driving their cars.

So what’s gone on? Did we crash one of their range into a tree? Nope. Did we print lies about their range? No, that’s not it either.

What we did was dare to publish a column in Car Dealer Magazine that questioned them. You can read that column here, but in short it centres around the absurd quote from the MD that they’ll overtake Ford in the sales charts by 2016 – we simply couldn’t understand how they’d manage that. And said so.

The column that landed us in tepid water
The column that landed us in tepid water

But apparently journalists aren’t allowed an opinion any more. Because if they do express one, and that opinion happens to contradict the manufacturer, then you’re cast aside, banned, blacklisted from driving their cars.

Sounds ridiculous doesn’t it? But it’s happening to us, all because Vauxhall didn’t like what we had to say.

So where does that leave honest reviews? It’s ok for the bigger publications like Auto Express and Autocar to have an opinion that the manufacturer doesn’t like, because they NEED magazines like that to write about their cars, good or bad.

But smaller titles, like Car Dealer Magazine, bloggers or freelance journalists – well, they’re all too easy to strike off the list. Unless we toe the party line and write nice things, then why not strike us off – we won’t be able to write things they don’t like after that then, will we?

Mokka. Don't test it, just photograph it
Mokka. Don’t test it, just photograph it

If we really do feel the need to test a Vauxhall in the future I’m sure there are plenty of well-stocked dealers around the country we can visit. Or, failing that, there seems to be a very healthy supply of them with hire car companies…

It’s worth mentioning a bit of background at this point too.

Earlier this year I realised our relationship with Vauxhall wasn’t going too well, so I decided to extend the olive branch, invite them down for lunch to meet the Blackball Media editorial team, and perhaps chat about how we can work together better.

I sent it to their director of communications. Twice. Then I sent it a third time and copied in the MD. But I still didn’t get a reply. Not even a courteous ‘thanks but no thanks’. It was just ignored.

I don’t know about you, but you’d think a press office’s primary purpose was to respond to the press. It wasn’t like I was asking them how many pre-reg cars they’re pumping into the UK market, was it?

Below is the email I finally received from the head of the press office at Vauxhall earlier today. It appears someone pointed out where the ‘send’ button is.

Screen shot 2013-12-16 at 14.57.34

He mentions he lent us a Mokka ‘not to test’ and was then annoyed when we wrote about it.

For the record, the piece was written by a freelance journalist who had been invited to drive the Mokka at their Luton head office. He based his opinion on that, not the car we were sent for ‘photography only’. I can’t tell you why we weren’t allowed to base our opinion on the car they sent us, because I simply don’t know.

It seems the brand’s director of communications forgot who wrote that piece.

He also mentions my ‘malicious’ article which was very ‘personal and extremely unprofessional’. Again, the link to the article is here – I’ll let you be the judge of my professionalism.

We don’t go out intentionally to annoy manufacturers. But equally we don’t go out to write stories just to please them either. If what we write doesn’t please some people then that’s something we’re simply going to have to live with. And if that means not driving another Vauxhall, then so be it.

I’ve had lots of tweets about the whole sorry saga today, but I particularly liked this one:

Right, I’m off to the framers – not being ‘the biggest loss to Vauxhall’ needs to be on display in my office for all to see.

Our video man Nigel heads to the Jungle

Screen shot 2013-12-07 at 11.01.37Blackball Media’s video team doesn’t just produce motoring films – they can turn their hand to pretty much anything. And if anything proves that, it’s this!

Nigel Swan, our head of video, recently headed to Brazil to film the Jungle Marathon. This gruelling event crosses 200km of the Amazonian rainforest and has been voted the ‘World’s Toughest Endurance Race’ by CNN.

Hearing the stories Nigel came back with, we don’t doubt that’s anything but the truth. While he dodged snakes and handbag-sized spiders, the competitors had it even tougher – they had to run the course!

Nigel said: ‘It was an incredible event. At times it was pretty scary, but I’ll never forget the inspirational athletes who battled some tortuous conditions to complete the marathon.’

Blackball Media was commissioned to produce a round-up video of the event.

The footage Blackball Media shot for the organisers was also used by news channels across the world, including Sky News Sports, Hungarian Euronews, Eurosport, Netherlands TV, ABC News as well as Spanish and French sports channels.

On top of the showcase film you can watch below, we are also putting together a longer film for the DVD, which will be offered to competitors.

If you’re interested in commissioning the Blackball Media video team for ANY video job call (023) 9252 2434 or contact us via the website here.

Opening sequence from Blackball Media on Vimeo.

How dealers and manufacturers made most of our Used Car Awards

11203375015_a01a0be3fdIt’s just over a week since Blackball Media hosted the Car Dealer Magazine Used Car Awards, sponsored by Black Horse, and as the stress ebbs away and the hangovers subside, our thoughts are already turning to next year.

But before we do, it’s worth taking a quick look at how – in just year two – these awards are already seen as an important date in the automotive industry’s calendar.

The event, hosted by TV’s Mike Brewer, was held at The Brewery in London. The stunning venue was given a ‘Miami Vice’ theme and looked brilliant.

The sell-out night featured a fabulous three course meal, unlimited beer and wine, a band and disco – and the 400 guests sure did make the most of it. At midnight the venue was still packed with people enjoying the event.

The winners were delighted with their gongs and already many are making the most of the marketing collateral an award like this offers.

Our Dealers’ Dealer of the Year, Umesh Samani, made the front page of his local paper’s motoring section. A photographer and reporter visited him a few days after the awards to capture the story.

Jim Reid Vehicle Sales went back to Scotland with two gongs – and they’ve been making the most of them on social media sites ever since.

The dealership won Used Car Dealer of the Year (51-100 cars) and their salesman Phil Buchan won the Upsales and F&I Performance of the Year award.

The Used Car Dealer Group of the Year winner, HR Owen, sent out a special message from chief executive Joe Doyle to their customers saying how pleased they were winning one of the magazine’s special awards.

And that’s just a snap shot – the magazine has been inundated with tweets and emails from guests and winners who loved the evening.

We’ve also noticed a steady stream of press releases being issued by the car manufacturers who were recognised on the night – Volkswagen, Skoda and Kia have all issued releases to the press, shouting about their awards.

Commenting on a clutch of awards, Ian Plummer, head of sales for Volkswagen UK, said: ‘We’re extremely proud of these two awards and of our retailers.

‘So much focus within the industry is on new car sales and products, but used car sales outstrip these and are a key part of any retailer’s or manufacturer’s business.’

Black Horse managing director Chris Sutton hands out an award
Black Horse managing director Chris Sutton hands out an award

Kia – who won Car Manufacturer Used Car Scheme of the Year – also issued a release.

David McCluskey, Kia’s National Used Car Sales and Remarketing Manager said: ‘Car Dealer’s award is recognition of what we have always believed is the best manufacturer used car programme in the market. It is reassuring to have this verified by Car Dealer Magazine – we are delighted and honoured!’

While Skoda, who picked up Best Used Car for the Yeti, was equally pleased. Chris Horrell, Product Marketing Manager for Skoda, said: ‘We are honoured to have received the award from Car Dealer Magazine.’

The comments only cement the importance manufacturers are already placing on these awards. The date for next year’s event has already been set – December 1, again at The Brewery (winning formula) – and already we’ve got a number of companies lining up to be involved.

All too often the used car industry isn’t celebrated in this industry, with the focus by many on new cars. I’m delighted that we can recognise all levels of this vital cog in the car industry machine with these awards which will only continue to grow in importance.

Thanks to all the sponsors who helped made the night happen – especially Black Horse – and the Car Dealer team, Mike and myself are very much looking forward to making next year an even bigger success.

Look out for a video from the night coming soon and the full results will be published in Car Dealer Magaine’s BIGGEST ever issue, which should reach subscribers before Christmas.

If you’d like to get involved in next year’s Used Car Awards, contact the Car Dealer team on (023) 9252 2434.

Join us! Blackball Media needs a new Dealer PR executive

bblogo2Blackball Media is looking for a new Dealer PR executive to work with some of the coolest car manufacturers in the UK.

The job, which is predominantly based on the road with occasional meetings at our Gosport office, means your location is not a problem. In fact, a central UK base would be an advantage.

The role requires visits to car dealers across the UK, where you’ll dig up stories that would interest their local media outlets. A news reporter with a desire to move into PR would be perfectly suited to this job – a keen news sense is far more important than knowing the difference between BHP and PS.

An interest in cars and motoring would be handy, but is not essential. More important is your ability to find a good story and get it written in a manner that local media outlets could use.

If you’re handy with a camera, it would also help (and we’re not talking selfies with an iPhone). You’ll need to be self motivated, organised and disciplined.

Previous journalism experience is essential – if you’re working on a local newspaper as a reporter or on the news desk you’d be perfectly suited to this role. And it’s far more fun than covering parish council meetings…

Working from home and on the road you’ll help uncover the best stories for our car manufacturer clients. Some of the stories we’ve uncovered in the past have made the BBC and pretty much all national newspapers.

The role comes with a company car, an iPad, Apple Macbook computer and an expenses account that would make local newspaper editors weep. You’ll also get some of the coolest business cards ever seen.

Wages? You want paying? Well, these are to be discussed with the right candidate, but needless to say will be more than a local newspaper reporter’s salary…

For an informal chat, tweet me @CarDealerEd, or call the office. Otherwise send me your CV and a covering letter explaining why you should be part of one of the fastest growing automotive agencies in the UK. I’m on [email protected] and need to see something by December 14.

Car Dealer Magazine Used Car Awards sell out

logoCar Dealer Magazine’s second Used Car Awards have sold out – with more than 400 people expected at the glittering awards on Monday.

The shortlist for the event was announced yesterday and we’ve been busy making the final preparations ahead of the big night.

Hosted by Mike Brewer, the event is held at The Brewery in London and will see hundreds of car dealers, so make sure to read these 3 reasons to scrap car, scrap it and then come to buy a new one as the discounts are going to be insane.  People even get to enjoy a night of celebration with a host of car manufacturers too. To customize and get repairs you can count on Japanese Auto Repair.

Confirmed attendees include a large Volkswagen contingent, as well as parties from Skoda, Kia, Fiat, BMW, Ford and Jaguar Land Rover.

Dealer groups represented include Marshalls, Vertu Motors, Perry’s, Arnold Clark, JCT600 and HR Owen as well as countless independent dealers.

This is the second year we’ve held the event and it’s already grown in size. The awards are headline sponsored by Black Horse, and many other motor trade suppliers have put their names to gongs on the night. Huge thanks to all of them for helping us make this event happen.

It’s set to be a brilliant evening and real feather in the Blackball Media cap. The whole team here is working hard on pulling everything together for the glittering bash.

Operations director Andy Entwistle is driving the organisation side of things and currently has his head stuck in a guest list spread sheet that makes the Census look like primary school homework.

Video specialist Jon Reay is working hard on a glitzy introduction and the presentations, while editor Batch is currently nursing bruised fingers from bashing his keyboard in an attempt to write a script.

The last week before a big event is always a frantic one – but we’re certainly looking forward to celebrating a successful year with hundreds of Car Dealer Magazine readers.

If you missed out on a ticket this year, we can always put your name down for next year’s event…